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AccuGlide Saws

AccuGlide Saws

Stone Saws and Equipment

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» Terms & Conditions

Terms & Conditions

TERMS OF SERVICE

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OVERVIEW

This website is operated by AccuGlide Saws. Throughout the site, the terms “we”, “us” and “our” refer to AccuGlide Saws. AccuGlide Saws offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and our Returns & Orders Info page. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – TERMS OF PURCHASE

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our products, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Payment Terms

We accept MasterCard, Visa, AMEX, or Discover Cards. You must include account number, expiration date, and address of cardholder if different from shipping address in the payment window of shopping cart. We may fax or email you your invoice, which must be signed, dated and returned by the cardholder before shipment on orders over 500.00. If you are not in the United States, please call us before ordering – our online shopping cart does not always process  credit cards from non US-based banks.

We accept Wire Transfers for orders over $2000.00, however we must receive confirmation of funds transmittal from your bank before we ship. We require prepayment by wire transfer for all shipments outside of the United States and Canada. Please contact us for more details regarding this payment method.  

We accept US company checks for COD orders under $350.00, at our discretion.

For orders that total more than $350.00, we reserve the right to require a Cashiers Check from anyone in the US. 

If you prepay by company check (US only), we will ship merchandise when the check clears your bank, therefore, company checks will create order processing delays.  

Starter checks or checks without pre-printed name and address information may delay order processing. All checks are subject to verification.  

Customers who submit a NSF (Non Sufficient Funds) check for a COD order may be refused further COD shipment of merchandise. In this case, they may only receive merchandise after they prepay and their check clears, or pay COD by cashiers check or Money Order.  

All checks and Money Orders are to be made payable to AccuGlide Saws.  

All customers who request shipments to California addresses must pay California sales tax, unless recipient is an authorized distributor for AccuGlide Saws, and provides AccuGlide Saws with a valid California Reseller’s License Number. 

Order Cancellations

All prepaid orders cancelled after payment is made are subject to a 25% restocking fee. This helps us recoup the production loss of an order that is in the production queue and removed. This fee also covers the credit card chargeback fees we are subject to.

The remaining 75% credit is due to the customer on the scheduled ship date and will be issued by credit card refund or check depending on original payment method.

Shipping

We ship by air, ground and common carrier daily.

Freight prices are calculated from zip code 93422 in Atascadero, California, USA. 

Small package ground and air shipments are shipped via FedEx or UPS. Any merchandise over 108” length must be shipped via truck freight. Carrier selection is made by AccuGlide Saws only. 

The current COD fee for all UPS and FedEx shipments is $12.00. 

Certain Additional Handling and surcharges are added for some packaging (such as wood crates.) These fees may not appear in the totals window of the shopping cart area, however, if these charges rightfully apply to your shipment, they will be added to the shipping total and will be billed to you by  AccuGlide Saws.  

AccuGlide Saws reserves the right to bill additional handling fees, according to any special type of packaging.

We are happy to provide truck freight quotes to Canada and we will pass along our freight discounts to you. Truck freight shipments to Canada require a freight broker to help your shipment clear the border in a timely fashion. Many of our customers do not have a freight brokerage account set up – in which case we refer them to a customs broker company that we work with regularly. Please give yourself approximately 2-5 business days for your brokerage account to be set up.

We do not ship to all countries.

Our order deadlines for same-day shipping of in-stock parts are as follows:

3:30pm PST for UPS Ground, 2-day air & 3-day air

3:00pm PST for UPS overnight air service

Shipments to Canada have 1 to 15 days in transit shipping options – please call for more information.

Scheduling of freight shipments is based upon payment arrangements at least 24 hours in advance; freight is collected from our factory between 12pm-6pm daily.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE PRODUCTS, SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Any price increases will be applied according to our discretion. Pricing will be determined by, among other factors, shipping destination country, required changes in electrical configuration of products, additional packaging, labor, required paperwork and/or research for customs, and other inherently incurred costs due to the nature of international shipping.

AccuGlide Saws reserves the right to make changes or improvements on its products without notice. These shall not affect previously purchased equipment or merchandise.  AccuGlide Saws also reserves the right to discontinue products at any time without notice.

If we ship to your freight forwarder in the US, we reserve the right to add additional charges for changes in standard packaging which are often required for international shipping, or if we have to do additional paperwork/research in order for the merchandise to be forwarded to another country.

If, at our discretion, we decide to ship outside of the United States without the help of the customer’s freight forwarder (or if customer does not have a freight forwarder), or if we have to choose our own freight forwarder, different pricing will apply.

SECTION 5 – PRODUCTS OR SERVICES

All online prices are listed in US Dollars. The prices contained in this website ONLY apply to orders shipped within the 50 states of the United States.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

You expressly agree that your use of, or inability to use, the product is at your sole risk. All products and services delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use.

We do not guarantee, represent or warrant that your use of our products will be error-free. We are not responsible for lost jobs, wages, or time related to your use of the product. In no case shall AccuGlide Saws, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Saw Tracking Assembly and Tracks Limited Warranty
The Tracking Assembly and Tracks (excludes motor) are warranted to be free from defects in material and workmanship for a period of two years from the date of invoice.  AccuGlide Saws will repair or replace (at  AccuGlide Saw’s discretion) the components mentioned under this warranty which evaluation proves to be defective in material or workmanship within two years from the date of purchase. This warranty is extended to the original retail purchaser only.

Motor and GFCI Limited Warranty
The motor is warranted by AccuGlide to be free from defect in materials and workmanship for a period of 1 year from date of invoice – OR a period of time which allows for using the equipment, and immediate discovery of defects. No warranty is expressed or implied by the motors original manufacturer rather serviced by AccuGlide Saws directly.

The GFCI and blade are covered under warranty from the original manufacturers. Contact AccuGlide Saws if you have any problems with these components.

The above warranties do not cover normal wear and tear, damage from operator abuse, accidents, lack of maintenance, damage from repairs made or attempted by any other repair person or center other than  AccuGlide Saws, or consequential damage after ignoring the provided manufacturer instructions. This warranty is void if the product or any of its components are modified, altered, or changed in any way.

The above mentioned warranties are exclusive and in lieu of all other warranties, or conditions, written or oral, expressed or implied for merchantability or fitness for particular use or purpose. In no event shall  AccuGlide Saws be liable for incidental, special, or consequential damages, including loss of profits. The liability of  AccuGlide Saws on any claim for loss or damage arising out of the sale, resale, or use of its products or equipment shall in no event exceed the purchase price.

Warranties on All Other Brands we Distribute 
Warranty of the manufacturer applies unless otherwise specified on the product listing. If you do not have the original warranty on hand, contact us for details. 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless AccuGlide Saws and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 4785 Traffic Way, Atascadero, CA, 93422, United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@accuglidesaws.com.

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Disclaimer: Testimonials submitted via email or social media prior to 2020 have been added to product reviews and given an estimated star rating based on review content. Reviews are edited for spelling and grammar.

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