Payment & Cancellations
We accept MasterCard, Visa, AMEX, or Discover Cards. You must include account number, expiration date, and address of cardholder if different from shipping address in the payment window of shopping cart. We may fax or email you your invoice, which must be signed, dated and returned by the cardholder before shipment on orders over 500.00. If you are not in the United States, please call us before ordering - our online shopping cart does not always process credit cards from non US-based banks.
We accept Wire Transfers for orders over $2000.00, however we must receive confirmation of funds transmittal from your bank before we ship. We require prepayment by wire transfer for all shipments outside of the United States and Canada. Please contact us for more details regarding this payment method.
We accept US company checks for COD orders under $350.00, at our discretion.
For orders that total more than $350.00, we reserve the right to require a Cashiers Check from anyone in the US.
If you prepay by company check (US only), we will ship merchandise when the check clears your bank, therefore, company checks will create order processing delays.
Starter checks or checks without pre-printed name and address information may delay order processing. All checks are subject to verification.
Customers who submit a NSF (Non Sufficient Funds) check for a COD order may be refused further COD shipment of merchandise. In this case, they may only receive merchandise after they prepay and their check clears, or pay COD by cashiers check or Money Order.
All checks and Money Orders are to be made payable to AccuGlide Saws.
All customers who request shipments to California addresses must pay California sales tax, unless recipient is an authorized distributor for AccuGlide Saws, and provides AccuGlide Saws with a valid California Reseller’s License Number.
All prepaid orders cancelled after payment is made are subject to a 25% restocking fee. This helps us recoup the production loss of an order that is in the production queue and removed. This fee also covers the credit card chargeback fees we are subject to.
The remaining 75% credit is due to the customer on the scheduled ship date and will be issued by credit card refund or check depending on original payment method.