AccuGlide Saws Blog

The best little stone fab blog on the block, providing stone fabrication articles and videos, as well as information on AccuGlide stone fab tools and products.

Oct01

Start-Up Guide #8: Customer Service Issues Start-Up Guide #8: Customer Service Issues

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

If you’re running a smart, hard-working organization, then honesty is the magic bean that will make it grow. And it all starts with you. If you set an example of delivering on promises, your team will follow your lead. Your customers will then sense that you and your people are trustworthy. If you're trustworthy you’ll get the referrals and reviews you need.

Oct01

Start-Up Guide #7: 5 Steps to 5 Star Reviews Start-Up Guide #7: 5 Steps to 5 Star Reviews

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

Never underestimate the importance of building your online reviews. If you have a choice of building a beautiful new website or developing reviews - start on reviews first. This will give you accountability from day 1, and keep you on track to build a customer-focused team.

Oct01

Start-Up Guide #6: Referrals vs Advertising Start-Up Guide #6: Referrals vs Advertising

Andrea Johnson

Andrea Johnson

Customer Service Tips | Start-Up Guides

The past few start-up guides focused on shop production. But to grow your business, you also need to focus on healthy customer service.

It happens all too often. An employee or customer brings up a concern, and you're too busy to address it. That neglected concern begins to fester and soon pops back up as an even bigger problem. To help avoid this and the damage this can cause long-term, the next three guides will focus on customer service.

Sep26

Start-Up Guide #5: Material Handling Start-Up Guide #5: Material Handling

Andrea Johnson

Andrea Johnson

Start-Up Guides

Why should material handling be a top priority on your set-up equipment list?

Protecting yourself and your workers from injury is not optional. Nowadays, safety pays! The fast and safe movement of material creates efficiency that has a potentially huge impact on your bottom line.

Check out our simple guide to create a safe one-man cutting station.

 

Download the Material Handling Shop Guide

A diagram and equipment list for the ideal setup for efficient material handling.

 
Sep26

Start-Up Guide #4: All About Sink Templates Start-Up Guide #4: All About Sink Templates

Andrea Johnson

Andrea Johnson

Start-Up Guides | Stone Fabrication Tips

More about sink cutouts?! That's right. We've already talked about how sinks are usually the first and biggest bottleneck. Nailing down your sink fabrication is a non-negotiable step to your shop's success. So we're sharing the number one shortcut that will take you to a smooth running operation.

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